ORDERS, PRICING & TAXES
Proudly a Canadian Website! All prices are in Canadian dollars. Ontario residents are subject to 13% HST (where applicable - the 8% provinical portion is exempt). Orders within Canada and outside of Ontario are subject to GST or HST only. American and International orders are tax exempt as long as the shipping address is to the US or Overseas.
Payment: Orders online can be paid using PayPal (any form - funded, credit card, echeck, etc.) or Email Money Transfers. You do not need have a PayPal account to use the PayPal payment option. Local customers can pay cash upon pickup if they choose. Email money transfer is also available. Please send us an email PRIOR to placing your order if you wish to pay this way.
Products may be returned up to 30 days after the purchase with original receipt and packaging, excluding cloth diapers & swim diapers. All sales are final for cloth diapers & swim diapers.
If an item you have purchased from Peekaboo Bottoms has a manufacturers defect please bring it to our attention and we can most often replace the item immediately. Please note that some manufacturers request that the customer return the item directly to the manufacturer. In those cases we will help to put you in contact with the manufacturer. Shipping costs for defective products are the customers' responsibility.
Choose from one of the following options:
- Local Customers - There is an option for Payment Upon Pickup for you to choose and we will contact you with a date/time to pickup and the address. We will only hold orders for 1 week without payment.
- Canadian Shipping: $5.99 flat rate shipping within Canada, free shipping within Canada over $75
- Small Package Shipping (for all of Canada): For small, light packages less than 2cm in thickness for $2.99
Please note: During promotions when free shipping is offered on ALL orders without minimum purchase requirements, packages will be mailed in the most economical way. This means that if you have purchased an item that qualifies for lettermail/small package shipping, you will not receive a tracking number and insurance is not included. If you would prefer to not have your small item shipped without tracking and insurance please let me know, as you can choose to cover the additional cost. Packages that do not qualify for lettermail/small package shipping, will be shipped with up to $100 in insurance and tracking.
- USA Shipping: Shipping from Canada to the USA flat rate: $7.50- please note that if it is a small package being sent to the U.S, tracking and insurance will not be included. If you would like to add this option, please notify us and you will be responsible for covering the additional cost.
- International Shipping: Shipping charges will be applied to your credit card (if applicable) as soon as packages are mailed. If you wish to INQUIRE about a price, please do so through email, once you place your order, your items will be packaged and shipped as soon as possible. Quotes are only provided when requested.
ADDITIONAL SHIPPING CHARGES: Heavier packages or larger orders MAY be subjected to additional ships costs. If you aren't certain, please email us with your order before placing it online and we will be glad to help you! Certain remote locations are also subject to additional shipping costs.
If you have paid by credit card will will inform you of the extra shipping costs and will charge your credit card accordingly. If you have paid via paypal, we will send through a money request. Packages will not be shipped until all shipping costs have been paid. Packages will not ship until all echecks have cleared.
All Packages are sent via Canada Post. Canadian packages will include up to a maximum of $100.00 of insurance and a tracking number. Small Light Packages ($2.99) are travelling lettermail and do not include any insurance or tracking number. If your item ships lettermail and your package goes missing in the mail there is NO INSURANCE or CLAIM possible! If you choose a small light package but your items are too large additional shipping will be charged (up to $5.99 or $7.50 depending on your location). Please keep in mind that if your package does not arrive, again the insurance is only valued at $100.00 and that is all that you will be reimbursed.
For large orders totaling more than $100.00, we highly recommend that you purchase additional insurance in case your package is lost, damaged or stolen. Peekaboo Bottoms does not assume liability or responsibility after packages have been dropped off at the Post Office and we give you your tracking number.
All packages that are shipping out from Ontario will ship within 1-4 business days. An email confirmation will be sent when your package has been dropped in the mail.
Customs and Duties: International customers are responsible for any and all additional taxes and/or duties charged by customs.
You will notice that the majority of items sold through Peekaboo Bottoms have very little or no packaging. We will continue to work with our suppliers to ensure there is less waste going into our landfills. Additionally, in effort to continue being green and kinder to the planet, I will no longer be including invoices with packages. When you place your order through the cart (online store) an invoice is generated and sent to you via email. This is your invoice. I will also use recycled packaging to mail out packages whenever possible.
Any information provided to Peekaboo Bottoms through our estore OR in our storefront is kept completely confidential. We do not give out any personal information (name/address/emails) to anyone, EVER. The purpose of gathering information is to mail out packages and obtain email addresses for our newsletter to those who are interested.